ABSTRACT:Gurgaon set out to be India's flagship corporate address, and three decades on, it stands as one of the country's most economically important strained and most infrastructurally strained urban centres. Along corridors such as MG Road, Golf Course Road and Cyber City, a dense cluster of multinational offices, IT parks and commercial complexes now shares space with clogged roads, patchy water and power supply, and governance split across several overlapping authorities. This paper examines how that mismatch between fast-moving commercial growth and slow-moving civic infrastructure is playing out for businesses operating in the corridor. Data was gathered from 100 respondents — corporate employees, business owners, facility/HR managers and municipal officials — and examined using descriptive statistics, Likert-scale analysis and chi-square testing. The results point to a clear pattern: worsening civic infrastructure is pushing up costs, disrupting day-to-day operations and wearing down employee wellbeing, even as the corridor's location keeps attracting fresh investment. The paper argues for coordinated public-private governance reform and documents how firms are already adapting, through hybrid work, private infrastructure spending and, in some cases, relocation, to protect their long-term viability.

KEYWORDS:Rapid Urbanization, Business Sustainability, Corporate Hub, Gurgaon, Infrastructure Deficit, Urban Governance, MNC Corridor, Global Business Dynamics

CORPORATE HUB TO COMMERCIAL CHAOS: ASSESSING THE IMPACT OF RAPID URBANIZATION ON BUSINESS SUSTAINABILITY IN GURGAON'S MNC CORRIDOR

DHRITISHREE BARDIA , BHAVYA SHAH