TOWZER Connecting breakdowns to solutions
Sushant A. Tare,
Shreyas C. Shetty
Student, Department of Information Technology S. D. S. M. College, Palghar, Maharashtra, India
Abstract :
Towzer is a state-of-the-art mobile application engineered in Flutter that seamlessly bridges the gap between vehicle owners in distress and certified towing mechanics. Leveraging a user-centric design and robust backend architecture, Towzer streamlines roadside assistance through end-to-end service orchestration. The platform’s live location-tracking feature empowers customers with real-time visibility into mechanic arrival times, fostering trust and transparency. Integrated service booking and live service tracking modules reduce operational friction by enabling customers to schedule tows, monitor progress, and review service history within their profile dashboard. Beyond emergency support, Towzer delivers instructional home-maintenance videos, encouraging preventive care and enhancing user engagement. This forward-thinking ecosystem addresses traditional pain points by introducing a unified interface that scales across diverse geographies. Towzer’s agile development framework ensures rapid iteration, continuous improvement, and compliance with industry standards. While no system is infallible, Towzer’s commitment to data security, 24/7 support, and feedback-driven enhancements underscores its dedication to reliability. Towzer revolutionizes the towing industry by creating a scalable, transparent, and efficient marketplace, positioning itself as the go-to solution for modern roadside assistance and beyond. Customer– mechanic constructive collaboration fosters operational excellence and service delivery across the chain. Moreover, analytics-driven insights drive decision-making.
Keywords :Towzer, Roadside Assistance, Live Location Tracking, Service Booking, Service History, Live Service Tracking.
